Privacy Policy
AuthLN, Inc. ("AuthLN," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.payfactor-authentication.com and use our services.
Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide when you:
- Fill out contact forms or request a demo
- Subscribe to our newsletter or blog updates
- Register for webinars or events
- Communicate with us via email or other channels
- Apply for a job or partnership
This information may include your name, email address, phone number, company name, job title, and any other details you choose to share.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URL and exit pages
- Device type and screen resolution
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested information
- To schedule and conduct product demonstrations
- To send relevant marketing communications (with your consent)
- To improve our website, products, and services
- To analyze website traffic and usage patterns
- To comply with legal obligations and enforce our terms
- To detect, prevent, and address security issues
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather usage data. These include:
- Essential cookies: Required for the website to function properly, such as session management and security features.
- Analytics cookies: Help us understand how visitors interact with our website. We use Google Analytics to collect anonymized usage data, including page views, session duration, and traffic sources. Google Analytics may set cookies on your browser to identify returning visitors. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
- Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit website functionality.
Third-Party Services
We use the following third-party services that may collect and process your data:
- HubSpot: We use HubSpot as our customer relationship management (CRM) and marketing automation platform. When you submit a form on our website, your information is stored and processed by HubSpot in accordance with their Privacy Policy. HubSpot may also set cookies for lead tracking and form functionality.
- Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects data through cookies and processes it in accordance with Google's Privacy Policy.
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection practices.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-out: You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
- Data portability: You may request that we provide your data in a structured, commonly used format.
- Restriction: You may request that we restrict the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page and update the "Last updated" date. We encourage you to review this page periodically for the latest information.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Company: AuthLN, Inc.
- Location: Dublin, OH
- Email: brad@authln.com
- Website: www.payfactor-authentication.com